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KoolAssist Remote Support

Download the client, open it, and enter the activation code your service provider gave you. Nothing else to set up.

Download
  1. Download and open the file.
  2. Enter the activation code from your service provider.
  3. Click Yes/Allow if asked for permission. You're connected.
System requirements
WindowsWindows 10 or 11 (64-bit)
macOSmacOS 11 (Big Sur) or later · Intel, and Apple Silicon via Rosetta · right-click → Open on first launch
Linuxx86-64 · Debian 12 / 13, Ubuntu 22.04+ · any distro with glibc 2.34+ · open the downloaded file to install, then open KoolAssist - it asks for the password

Get help now — live session

For a one-time live session, open the personal Get-help link your service provider sends you. It downloads a no-install helper and shows a code — nothing to type, no password. The link works once.

KoolAssist · secure remote support